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INFICON AG

So that customers can count on first-class support even after purchasing the INFICON measuring instruments, you need a good overview and an efficient sequence of customer service processes.

Area:

JIRA2SAP

Project Role:
  • Consulting
  • Development
Tasks:
  • Installation JIRA2SAP 
  • Customizing SAP CS Basis 
  • Customizing Customer Fields 
  • Customizing Reporting Jira&SAP 
Customer feedback:

» In order for our customers to be able to count on first-class support even after purchasing our measuring instruments, we need a good overview and an efficient sequence of customer service processes. We have therefore opted for a JIRA2SAP connection. ALPEINSOFT has found itself a suitable partner for the implementation. We were convinced by the good description on their website as well as their high customer orientation for individual integration. ALPEINSOFT confirmed their competence during the implementation of the project. Thanks to ALPEINSOFT's in-depth expertise and close cooperation with the developers, the connection between Atlassian Jira and SAP QM, CS was implemented in a very short time. We would like to thank them for their valued cooperation. «

Raphael Mayenknecht
Application Engineer
INFICON AG, Principality of Liechtenstein

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